When you hire Spencer Group, you get a team of seasoned professionals committed to exceptional customer service and ensuring your success. We value and appreciate the close working relationships we’ve developed over the years and welcome the opportunity to serve you.
802-865-4100 ext. 11
Spencer Group team for 31 years
Mike started his career as an account manager at Epsilon Data Management, an industry innovator and leader in direct marketing and fundraising. After several years working with some of the nation's largest nonprofits at Epsilon, he co-founded The Citadel Group to provide similar services to small and medium-sized organizations. Over the course of time, Citadel Group transformed into Spencer Group and Mike developed strategic relationships with several large fundraising agencies — enabling his young firm to build a strong resume despite its small size. In 1992, Mike moved the company to the Washington, DC area to better accommodate a growing number of clients in that region. Then, when it was time raise a family in 2004, Mike returned to his Vermont roots and assembled a team of talented, personable and hard-working professionals that included sisters Sue and Chrissy. For the past 30 years, Mike has worked with dozens of nonprofits of all sizes and types. He has created a series of sophisticated analytic reports that have benefited over 200 organizations. He has been a speaker and presenter at industry seminars and conferences. Mike is a graduate of the University of Vermont with a B.S. in business administration. He has two adult children and is proud to call Burlington home.
Chrissy Spencer Tonizzo
Vice President, Director of Client Services
802-865-4100 ext. 12
Spencer Group team for 25 years
Chrissy (Mike's youngest sister) has been with Spencer Group since 1995. In that time, she has played a key role in dozens of annual fund and planned giving programs, and has managed the production of numerous direct mail appeals. Chrissy was also instrumental in developing a state-of-the art job management system which tracks the specifications and progress of every project. She holds a degree in marketing from Champlain College and resides in Burlington with her husband Marco and their daughter Ava.
802-865-4100 ext. 15
Spencer Group team for 14 years
Kelley was the first "non-Spencer" to join the company since its move to Vermont in 2004. In doing so, she brought 15 years of experience in client services and project management, most notably with Bombardier SeaDoo watercrafts in Melbourne, Florida and Green Mountain Coffee Roasters here in Vermont. Her exceptional organizational skills and calm demeanor have made for many happy clients. Kelley graduated from the University of Vermont with a bachelor’s degree in economics. She is a native Burlingtonian, where she currently resides with her husband Mark and their children Maggie and Nash.
Director of Data & Analytic Services
802-865-4100 ext. 16
Spencer Group team for 13 years
Mike has over a decade of experience working for and with nonprofit organizations. Initially, he was involved with childcare programs at the Greater Burlington YMCA before serving as Membership Coordinator for the Vermont Alliance of Nonprofit Organizations (VANPO). At VANPO, he worked with nonprofits, funders, grantmakers, consultants, and private companies in an effort to strengthen and sustain the Vermont nonprofit sector. Today, he serves as our data and analytics guru, a responsibility he assumes with good humor and meticulous attention to detail. His combination of in-depth technical knowledge and strategic acumen are key ingredients to his effectiveness as a consultant to all our clients. He and his wife Tracy live in Burlington with their children Caris and Charlie.
Director of Design & Production
802-865-4100 ext. 25
Spencer Group team for 9 years
Bill is passionate about visual communications, and is the artistic talent behind the graphic design services we provide to our clients. He joined us in 2011 and has over 25 years of experience in graphic design, commercial print production and data management. We met Bill in 2004 when he served as our resident problem-solver as our print vendor’s Prepress Coordinator. As a designer and signmaker as well over the past 25 years, Bill’s portfolio has grown to include a wide variety of projects, from all manners of marketing materials and publications, to logo design and branding. Bill is also involved with local non-profit organizations, serving as president of the Milton Historical Society, co-chair of the General Stannard House Restoration Committee and on the board of the Lake Champlain Byway Council. He is a graduate of Champlain College, where he holds degrees in Marketing and Business Management. He and his wife Jen reside in Milton with their children Anna and Evan.
Director of Creative Services
802-865-4100 ext. 14
Spencer Group member for 13 years
Jane’s 25 years of marketing, public relations and development experience began in the Alumni Office of her alma mater, Boston College — and was further fueled by development-focused leadership roles in both large regional and small local nonprofits. Her fundraising experience spans the strategic to the tactical — from planning and implementing integrated development plans; to writing grants; to cultivating and soliciting donors; and to stewarding these donors through personalized, relevant communications. At Spencer Group, Jane is our chief copywriter and creative strategist. She holds both a bachelor’s and a master’s degree (English) from Boston College, and lives in Burlington with her partner Rob.